Refund policy
We want you to be completely satisfied with our painting services, and we stand behind the quality of our work. If for any reason you are not satisfied with the work we have done, please let us know within 48 hours of completion so we can address the issue promptly.
- Refund Eligibility: Refunds will be considered on a case-by-case basis and are subject to approval by our management team. Refunds may be provided for the following reasons:
- The work was not completed to the agreed-upon specifications
- The work was not completed within the agreed-upon timeframe
- The quality of the work is unsatisfactory
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Refund Process: To request a refund, please contact us within 48 hours of completion of the work. We may ask you to provide photographs or other evidence to support your claim. If your refund request is approved, we will provide a refund for the amount paid for the work in question.
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Refund Timeline: Refunds will be processed within 7-10 business days from the date of approval. The refund will be issued to the original payment method used to make the payment.
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Cancellation Policy: If you need to cancel your painting project after it has been scheduled, please notify us as soon as possible. We may charge a cancellation fee depending on the circumstances, such as the amount of notice given and the work that has already been completed.
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Limitations: This refund policy does not apply to any additional services that were not included in the original agreement. We reserve the right to refuse refunds for any reason not outlined in this policy.
If you have any questions or concerns about our refund policy, please contact us.